FAQS

1 Use with 500 pack of ammo 2 Pour in and fill full of water 3 Takes 3-4 hours to hydrate to size ½ – 1-inch balls

If you keep the beads in water in a sealed container, they will stay hydrated indefinitely. If they are in the magazine it can take several days before dehydration begins, same as if they were left out on the counter. We recommend that when not in use they stay hydrated, but they will remain hydrated for a good while before needing to be rehydrated, and you can rehydrate as many times as needed.

There are several reasons that your Gel Blaster won’t shoot. One is that the ammo was not left to hydrate in water long enough. Let ammo hydrate for four hours minimum. Another reason the blaster is not sending ammo downrange is that the magazine gear is clogged. Look through the semi-transparent magazine to check for ammo fragments around the gear. To clear the clog, grip the magazine at the bottom and sling it in a downward motion (don’t drop it!). Ammo fragments should fall out.

We are sorry that your item arrived broken, please contact us through the form on gelbiubiu.com or by calling (786) 373-7804‬, press 1 to speak to a customer service representative. We stand behind our products and always take care of our customers.